5.1 Prepaid balance & Cryptomus (crypto)
Services are generally prepaid. You are responsible for maintaining a sufficient wallet balance. We process cryptocurrency payments through Cryptomus (and related on-chain settlement flows). By topping up or paying with crypto, you agree to Cryptomus’s applicable terms and network fees.
Crypto transactions are typically irreversible once confirmed on-chain. Ensure wallet addresses, networks, and amounts are correct before sending funds.
5.2 Pricing & taxes
Prices, fees, and availability are listed on the Site and may change. Taxes or regulatory charges may apply based on your location. Continued use after pricing updates constitutes acceptance where permitted by law.
5.3 Refunds & disputes
Refunds are limited: digital delivery of numbers, SMS, or eSIM SKUs often begins immediately. Refund eligibility is described in our Refund Policy and evaluated case-by-case (e.g., duplicate charge, verified service failure attributable to us). Chargebacks or network disputes may result in account restrictions.
Unused balance may be non-refundable except where required by law or explicitly stated in the Refund Policy.